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Abstract

Hospital Pharmaceutical Care (HPC) is the pharmacist’s direct responsibility to aim for patient safety and quality of life. HPC is a means of avoiding medication and human errors. Carrying out a HPC requires a good collaboration between doctors and pharmacists in treatment management. The aim of the research was to determine the relationship between doctors’ perceptions and expectations of clinical pharmacists at HPC. This research is descriptive quantitative observational with a cross-sectional approach. The data were collected using purposive sampling (type A hospital) and total sampling (type C hospital) through interviews using perception and expectations questionnaires on doctors’ to pharmacists at HPC. The data obtained were analyzed using Spearman, and Somers (p ≤ 0.05). The inclusion criteria were doctors with a license to practice for at least a year, handling patients directly, being in charge of services, and being willing to participate in research. Exclusion criteria were doctors in the main service installation/pavilion and support specialists. In type A hospital, the doctors have good perceptions and expectations (85% and 90%), while type C has sufficient perceptions (77.25%) with good expectations (81.44%). No significant correlation were found between perceptions and age (p = 0.791; p = 0.282), as well as between perceptions and length of work (p = 0.165; p = 0.768). Similarly, there were no significant correlation between expectations and age (p = 0.506; p = 0.281), and between expectations and length of work (p = 0.279; p = 0.803), in both type A and type C hospitals. There were differences in doctors’ perceptions of pharmacists in HPC in type A and C hospitals. The number of pharmacists in type A hospital was greater than in type C so that clinical pharmacy needs can be met, whereas in type C hospital the priority was on pharmaceutical management.

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